Job Posting - October 28, 2026

Intake, Assessment and Volunteer Program Coordinator

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Position:             Contract: November 2026 – March 2027, with possibility of extension

Wage Rate:        $28.00 per hour + 4% vacation pay and health benefits after 3 months

Hours:                 35 hours per week: 12 - 7 pm from Mondays to Thursdays and 10 am - 5 pm on Fridays

Location:            Primarily in-person (707 Dundas Street West, Toronto) with some flexibility to work remotely when operationally appropriate

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About Alexandra Park Neighbourhood Learning Centre (APNLC)

 

APNLC is a community-based adult learning organization located in downtown Toronto. We offer a variety of free learning programs including small group classes and one-to-one tutoring delivered by volunteers. These programs offer opportunities for adult learners to upgrade their skills to prepare for post-secondary education programs, apprenticeships, and employment. We also support adult learners to become more engaged with their communities and to develop important skills for everyday life. APNLC is co-located with Scadding Court Community Centre (SCCC), a multi-service centre that delivers a range of programs and services.

 

Job Summary

 

The Intake, Assessment and Volunteer Program Coordinator is responsible for overseeing the intake and assessment process for new participants in APNLC’s Get SET (Skills, Education, and Training) program, coordinating our one-to-one tutoring program for adult literacy learners, and supporting the volunteer tutors involved in the one-to-one program.

 

Responsibilities

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Volunteer Coordination and Support

• Recruit volunteers for the one-to-one adult literacy tutoring program, including developing outreach strategies and screening applicants.

• Collaborate with four west-end Toronto literacy programs to coordinate and facilitate volunteer training sessions.

• Plan and facilitate tutor professional development and volunteer appreciation events.

• Cultivate a supportive learning community by helping volunteer tutors build relationships, share knowledge, and connect with programs and activities offered by APNLC and SCCC.

• Work with tutors to develop task-based learning activities for weekly tutoring sessions that support development of learners’ reading, writing, communication, numeracy, and digital skills.

 

Learner Intake, Assessment and Support

• Serve as the first point of contact for prospective learners and tutors by responding to phone and email inquiries and sharing information about APNLC’s programs and services.

• Coordinate the intake and assessment process for new learners in the Get SET program.

• Work with each learner to develop and maintain a Learner Plan that reflects their learning goals and interests.

• Coordinate referrals to programs and services that support and complement learners' goals.

 

Program Administration

• Maintain learner records and track and report on progress toward learning goals using the Employment Ontario Information System – Case Management System (EOIS-CaMS).

• Ensure learner files are accurate, up to date, and contain all required documentation.

• Prepare reports on statistical information, learner profiles, and other program-related information.

• Participate in program administration and attend meetings as required.

• Follow all relevant organizational policies, including the Privacy Policy, to ensure communications and records remain confidential and secure.

• Other related duties as assigned.

 

Qualifications

• At least two years of relevant experience in adult education, community work, volunteer coordination, or a related field. Equivalent combinations of work experience, volunteer experience, community involvement, and lived experience will be considered.

• Post-secondary education or equivalent experience and training in a relevant field, such as adult education, community work, or literacy.

• An understanding of and commitment to community-based adult education and lifelong learning.

• Experience working with adult learners is an asset.

• Experience supporting people who face systemic barriers to education and employment, and an understanding of the barriers they may encounter.

• Experience supporting individuals to identify learning goals, assess their needs, and plan next steps.

• Strong written and oral communication skills, with the ability to communicate clearly and respectfully with people from diverse backgrounds.

• Experience facilitating groups, delivering presentations, or supporting peer learning is an asset.

• Comfort using computers and online learning tools. Familiarity with Microsoft Office 365 is an asset.

• Familiarity with the EOIS-CaMS database is an asset, but training can be provided.

• Experience working collaboratively with community organizations or external partners is an asset.

• Strong interpersonal skills, with the ability to build relationships, work collaboratively, and navigate challenges respectfully.

• Experience supporting, training, or coordinating volunteers is an asset.

• A commitment to anti-oppression, social justice, equity, and creating an inclusive and welcoming learning environment.

 

To Apply: Please email expression of interest in one document (inclusive of resume and cover letter) to the attention of the Hiring Committee at hiring@apnlc.org by Wednesday, November 11 at 5 pm. Please note in email or cover letter if accommodation is required or call (416) 591-7384. Alexandra Park Neighbourhood Learning Centre is an equal opportunity employer.